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Strata Information Technology has been serving the Encino area since 2007, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

4 Options for Your Business' Communication Infrastructure

4 Options for Your Business' Communication Infrastructure

Businesses depend on their communication infrastructures to work with clients, vendors, and their staff. Depending on the specific needs of the company, a business might implement any number of communication solutions, all of which have various strengths, weaknesses, and uses. We’ll walk you through some of the most common communication solutions, as well as why you might want them for your company.

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Need to Cut Costs? Switch to VoIP

Need to Cut Costs? Switch to VoIP

VoIP, the shortened form of Voice over Internet Protocol, can be considered the latest and greatest in telecommunication, a solution that is far superior to traditional landlines. Some businesses have embraced this technology with open arms, whereas others still cling to their landlines like their lives depend on it. At the end of the day, relying on your landline when a better solution exists is no different from throwing money away.

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4 Reasons to Get Rid of Your Landline Telephone

4 Reasons to Get Rid of Your Landline Telephone

Your landline telephone may have once been a prominent part of your business’ communication infrastructure, but chances are that it’s fallen on hard times since you last used it. In fact, you might be surprised to find that there are quite a few arguments against using a landline for your organization’s phone system, especially with more modern tools eclipsing it in usefulness.

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VoIP Can be a Game Changer for Business Communications

VoIP Can be a Game Changer for Business Communications

Businesses have long used telephony solutions of some sort, but the traditional landline is an archaic piece of technology in the modern office. You can take your organization to the next level with a more dynamic and flexible solution, one that has the same features without all of the headaches associated with traditional telephone systems. A Voice over Internet Protocol (VoIP) solution can completely change your communications for the better.

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Why VoIP is a Smart Business Technology for 2021

Why VoIP is a Smart Business Technology for 2021

Businesses of all shapes and sizes rely on the telephone to support their operations, which has historically required no small investment on their part. Today, however, there is a much more cost-effective option in Voice over Internet Protocol (also known as VoIP). Let’s consider a few reasons that businesses should see VoIP as the superior option.

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Tip of the Week: Communication Practices to Support Your Business

Tip of the Week: Communication Practices to Support Your Business

Nowadays, there is little more important to a business than communication, especially when it comes to keeping your clients and customers in the loop. Even in the best of times, this kind of communication is critical. Let’s review a few communication best practices that you and your team should always keep in mind for this week’s tip.

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Hosted VoIP Is a Communications Game Changer

Hosted VoIP Is a Communications Game Changer

For the small business owner, this has to go down as one of the most challenging periods in recent memory. Many of the more fortunate businesses have shifted their operations remotely as stay-at-home orders were in place with varying degrees of success. Regardless of where your business is in relation to normal, you’ll always be looking for solutions that will both reduce costs and bring more dynamic functionality to your business. One such solution is hosted VoIP.

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What You Need to Know to Manage a Remote Workforce

What You Need to Know to Manage a Remote Workforce

There are many reasons that your team may want (or need) to work from home, and there are many reasons to allow them to do so. A 2019 survey by OwlLabs indicated that 71 percent of remote workers are happy with their job (as compared to 55 percent of on-site workers); remote workers responded that they are 13   percent more likely than onsite workers to stay in their current job for five more years than onsite workers will; and when respondents claimed to be working longer than 40 hours per week, onsite workers were doing so out of necessity, while remote workers did so out of desire and enjoyment.

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The Employee’s Guide to Working Remotely

The Employee’s Guide to Working Remotely

It’s not uncommon where a situation arises and you will find yourself working from home. To make this work, it is important that you keep a few additional issues in mind so that you can make the most of it. We have put together a few simple best practices that you should keep in mind as you operate remotely.

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Strengthening Communications for the New Year

Strengthening Communications for the New Year

A quick Google search for “the most important thing for a company to be successful” kicks back a huge number of results - with answers ranging from “effective team management” to “sales skills” to “good decision making” to “strong relationships.” What do the vast majority of these answers have in common? They all rely on effective communications skills. Considering this, it seems prudent to encourage the kind of communication that nurtures success.

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How Exactly Can VoIP Save You Money?

How Exactly Can VoIP Save You Money?

Many business owners like to crunch the numbers in order to fully understand where their hard-earned money is going. Essential business communication tools are just one of the things that are under your expense's category. However, phone service is dwindling across the globe, much in part due to the benefits associated with VoIP, or Voice over Internet Protocol. 

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VoIP Has More Features Than You Thought

VoIP Has More Features Than You Thought

Many small businesses are making the switch to Voice over Internet Protocol (VoIP). VoIP is able to provide many advantages over traditional landlines. Today, we will discuss features that even if you’ve already made the switch, you might not be taking advantage of. 

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Seven great Business Communications Options

Seven great Business Communications Options

Every business has to have some form of communication so they can interact with their customers and support the transactions that they make. Today, we’ll take a look at several communications options that the modern business has to improve its organizational communications.

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Sick of Spam Calls? VoIP is Partly to Blame

Sick of Spam Calls? VoIP is Partly to Blame

If you have access to a phone, chances are you’ve received a spammy robocall. In fact, you’ve probably received a bunch… but why? And how are these robocalls able to hide behind what looks to be a local number? Unfortunately, it’s because the scammers behind these robocalls are using a helpful business tool… Voice-over-Internet-Protocol telephony, also known as VoIP.

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5 VoIP Myths that May Be in Your Way

5 VoIP Myths that May Be in Your Way

Voice over Internet Protocol is a very simple concept, but that simplicity tends to contribute to quite a few misconceptions. These misconceptions often prove to be a barrier to a business embracing what could be an excellent opportunity to improve operations. Here, we’ll discuss and disprove some of these misconceptions so you feel more comfortable potentially embracing VoIP as a viable solution for you.

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Depending on Your Situation, VoIP May or May Not Make Sense

Depending on Your Situation, VoIP May or May Not Make Sense

Voice over Internet Protocol can be a mighty attractive piece to any organization’s communications strategy. Any solution that eliminates huge upfront costs and allows an organization to scale their solution to fit the needs of their business is one that is truly beneficial. Today, we take a look at the pros and cons of instituting a VoIP solution and how it can put your organization in a good position.

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Why Your Business Can Benefit From VoIP

Why Your Business Can Benefit From VoIP

Remember the good old days of your office’s corded telephone solution that was ringing off the hook every minute of the day? Granted, you can only look back on the good old days when they are behind you. If you need to bring business communications into the 21st century, you should consider implementing a Voice over Internet Protocol solution.

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WhatsApp Will Now Charge Businesses For Customer Support Use

WhatsApp Will Now Charge Businesses For Customer Support Use

Purchased by Facebook in 2014 for $22 billion dollars, WhatsApp is a cross-platform application that uses an Internet connection to unify business communications. It allows users to write messages, share files, set groups, as well as make voice and video calls without using SMS mobile data.

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Keep Your Guard Up Against VoIP Fraud

Keep Your Guard Up Against VoIP Fraud

As with all innovative technology, there is only a certain amount of time you’ll have until someone inevitably finds ways to exploit it. One such exploitation of a common technology that has flown under the radar and avoided widespread knowledge by users is VoIP fraud. VoIP fraud is no different than other cybercrime - the exploitation of a network or data to procure ill-gotten gains.

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VoIP Lets You Take Your Office Phone With You

VoIP Lets You Take Your Office Phone With You

Not too long ago, in order to answer your work phone or check the messages you had received from callers while you were away from your desk, you had to be in the workplace, at your desk. This is no longer the case, thanks to the proliferation of VoIP (Voice over Internet Protocol), and a particular ability that it gives businesses.

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