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Strata Information Technology Blog

Strata Information Technology has been serving the Encino area since 2007, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Seven great Business Communications Options

Seven great Business Communications Options

Every business has to have some form of communication so they can interact with their customers and support the transactions that they make. Today, we’ll take a look at several communications options that the modern business has to improve its organizational communications.

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The Biggest Problem with VoIP and How It Isn’t a Deal-Breaker

The Biggest Problem with VoIP and How It Isn’t a Deal-Breaker

VoIP, like most other business-grade technologies, was developed to give businesses (and other organizations) a chance to utilize the technology they spend so much money on for more than just for productivity. That’s not to say that VoIP platforms don’t have disadvantages, but the major disadvantages of VoIP are generally tied to the availability of a reliably strong bandwidth connection.

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Messaging is an Important Communications Tool for SMBs

Messaging is an Important Communications Tool for SMBs

Any business that wants to have sustained success needs to have a strong communications strategy. Typically, businesses used a telephone service from the telephone company, an email server they hosted themselves, and their official company letterhead that they’d use for all their formal correspondence.

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Smartphones Are at the Center of the Internet of Things

Smartphones Are at the Center of the Internet of Things

The Internet of Things can be used to create a lot of opportunity for your organization, but there are considerable risks that your business can’t forget about, no matter how tempting it is to take advantage of them. Even though security remains a prime concern for businesses, it’s clear that the Internet of Things isn’t going anywhere. Therefore, you might as well embrace it, or at least prepare for it.

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Depending on Your Situation, VoIP May or May Not Make Sense

Depending on Your Situation, VoIP May or May Not Make Sense

Voice over Internet Protocol can be a mighty attractive piece to any organization’s communications strategy. Any solution that eliminates huge upfront costs and allows an organization to scale their solution to fit the needs of their business is one that is truly beneficial. Today, we take a look at the pros and cons of instituting a VoIP solution and how it can put your organization in a good position.

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For Benefits over Your Old Phone System, Dial VoIP

For Benefits over Your Old Phone System, Dial VoIP

How does your business stay in touch with both in-house employees and clients? One of the ways a traditional business would do so is by using the wired handset telephone, but such a device can’t keep up with the demands of modern businesses. In fact, you can make leaps and bounds by making the jump to a digital voice solution called VoIP, or Voice over Internet Protocol.

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Why Your Business Can Benefit From VoIP

Why Your Business Can Benefit From VoIP

Remember the good old days of your office’s corded telephone solution that was ringing off the hook every minute of the day? Granted, you can only look back on the good old days when they are behind you. If you need to bring business communications into the 21st century, you should consider implementing a Voice over Internet Protocol solution.

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WhatsApp Will Now Charge Businesses For Customer Support Use

WhatsApp Will Now Charge Businesses For Customer Support Use

Purchased by Facebook in 2014 for $22 billion dollars, WhatsApp is a cross-platform application that uses an Internet connection to unify business communications. It allows users to write messages, share files, set groups, as well as make voice and video calls without using SMS mobile data.

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VoIP Lets You Take Your Office Phone With You

VoIP Lets You Take Your Office Phone With You

Not too long ago, in order to answer your work phone or check the messages you had received from callers while you were away from your desk, you had to be in the workplace, at your desk. This is no longer the case, thanks to the proliferation of VoIP (Voice over Internet Protocol), and a particular ability that it gives businesses.

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Simplicity, Flexibility, and More Features: All Good Reasons to Switch to VoIP

Simplicity, Flexibility, and More Features: All Good Reasons to Switch to VoIP

How often does your business have trouble with its phone systems? While the traditional telephone setup might still be present in most offices, there are plenty of organizations out there that have found value in another, more virtual option. Thanks to VoIP, more businesses than ever are using the Internet to take advantage of more dynamic voice features. Here are three ways that your business can take advantage of virtual telephony solutions to improve operations.

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Cut Your Company’s Phone Cord With this Simple Solution

Cut Your Company’s Phone Cord With this Simple Solution

As useful as phone systems can be, they can be a real pain for a business to deal with. Between running the wiring for each office phone line (and dealing with the distraction that introduces into the workplace) and shouldering the significant bill from the phone company, it’s little wonder that many offices are abandoning traditional telephony in favor of a VoIP-based approach.

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Tip of the Week: Your Company Wins When Different Departments Collaborate

Tip of the Week: Your Company Wins When Different Departments Collaborate

Business owners can understand that managing a workforce can be a challenge, especially when that workforce is divided into departments. Despite all employees working for the same business, the goals of the each department sometimes don’t seem to line up with the goals of the rest as much as they should.

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