888.678.7282    Get SUPPORT

Strata Information Technology Blog

Messaging is an Important Communications Tool for SMBs

Messaging is an Important Communications Tool for SMBs

Any business that wants to have sustained success needs to have a strong communications strategy. Typically, businesses used a telephone service from the telephone company, an email server they hosted themselves, and their official company letterhead that they’d use for all their formal correspondence.

Business isn’t moving that slow anymore.

As a result, instant messaging has become an important part of many companies’ communications platforms. Today, we will look at instant messaging from a business’ perspective, and what benefits instant messaging can have for organizations looking to move a little bit faster.

A lot of people use instant messaging for the same reason's businesses want to. You can communicate with people in real time without having to call them on the phone. Studies of communication behavior has shown that for the past 18 years, workers have increasingly favored more efficient means of communication in their professional environments. While this doesn't mean that younger workers necessarily find face-to-face interactions difficult, the statistics do suggest that younger workers, who are more comfortable with technology, prefer to utilize that technology to keep business moving along more than their older counterparts.

Since today’s business is more multi-generational than ever before, it is important to be able for these businesses to find manners of communication suited for everyone. Instant messaging, since it incorporates the ease of use of the telephone with the informal nature of email, in a lot of ways checks all the boxes. Here are three major benefits businesses see from incorporating instant messaging

  • Improved collaboration - As mentioned above, more people see IM as a resource, rather than a distraction, making it a great collaboration tool. Most enterprise instant messaging tools provide ways to share and send files to increase the speed in which tasks are handled.
  • Improved coordination - You may have a multitude of departments that have to have input on a single issue. With an instant messaging solution, you can easily get all the people you need in-the-know on any given project, on the same page.
  • Useful, easy-to-use options - Options are nice, and some instant messaging software now incorporates features that make them even better communication and collaboration tools. Most instant messaging platforms allow you to archive your chats to ensure that they are saved for reference. You can typically share media in them as well.

Instant messaging has been such a major benefit for organizations, software developers have begun to develop systems that use the instant messaging platform as a base for a more collaborative software. The development of applications like Slack, Microsoft Teams, and Flock are certainly going to make instant messaging a major part of collaboration for the long haul.

At Strata Information Technology, we can help your organization find the right software to fit your operational, management, and security needs. Call us today to learn more about the collaborative options we offer.

New Technologies You’ll Soon See in Smartphones
Augmented Reality is Promising for Small Businesse...


No comments made yet. Be the first to submit a comment
Already Registered? Login Here
Friday, April 19 2019
If you'd like to register, please fill in the username, password and name fields.

Captcha Image

Mobile? Grab this Article!

QR-Code dieser Seite

Tag Cloud

Tip of the Week Security Technology Business Computing Best Practices Privacy Managed IT Services Network Security Cloud Internet Hackers Malware Microsoft Productivity User Tips Cybersecurity Communications Passwords Communication Business Management Data Software Outsourced IT Efficiency IT Support Ransomware Backup Business Smartphones Tech Term Email Google Windows 10 VoIP Alert Users Innovation Productivity Hardware IT Services Small Business Bandwidth Browser Data Recovery Network Social Media Data Backup Apps Microsoft Office Save Money Hosted Solutions Collaboration Cloud Computing Mobile Device Smartphone Phishing Holiday Android Business Continuity App Access Control Twitter Data Breach Office 365 Miscellaneous Saving Money Workplace Tips Vulnerability Internet of Things Mobile Devices Settings Wi-Fi Computer Employer-Employee Relationship Remote Monitoring Scam Applications Chrome Facebook Cybercrime Government Networking Workers Compliance Office Net Neutrality Personal Information Excel BDR Company Culture Law Enforcement Politics Patch Management Wireless Mobile Device Management Blockchain Data Security Windows Education Managed IT Service Medical IT Computers Paperless Office Dark Web Vendor Management Virus Entertainment Marketing Recovery Remote Monitoring and Management Managing Stress Maintenance Gadgets Password Word Virtual Assistant Retail Information How To Website BYOD Connectivity Antivirus Automation Healthcare Spam SaaS Plug-In Staff RAM Worker Remote Support Two-factor Authentication Hard Drive Battery Data Management VoIPMyths Document Management Database IaaS Gmail Encryption Downloads Credit Cards WhatsApp Wireless Charging Automobile Microsoft Office 365 Electronic Health Records Television Information Technology Knowledge Mobility Backup and Disaster Recovery Cables Smart Technology Remote Control Synergy Profitability Staffing Proactive IT E-Commerce Websites Microsoft Teams Printer Tech Support Processors Yahoo VoIPSavings Tactics HaaS Printer Server Artificial Intelligence Trends Gadget Lead Generation Authentication Health e-waste Biometrics Comparison Safety Training Emergency The Internet of Things Telephony Hard Drives GDPR Time Management SSD Voice over Internet Protocol Business Intelligence Eliminating Downtime IT budget PowerPoint Payment Apple Budget DDoS Update Digital Internet Explorer Cleaning Printers A.I. Current Events Shortcut News Authorization Employees disposal Leadership Access Multi-Factor Security Specifications Security Cameras Licensing Voice over IP Avoiding Downtime Storage Inventory Email Management Dark Data Wireless Internet IT Management Sports instant Messaging Dongle iPhone Technology Efficiently Edge Threat Computer Care Movies CrashOverride Telephone System WannaCry Cortana Spyware Value Travel Upgrade Error Human Resources Amazon Disaster Recovery Sales Unified Threat Management Help Desk Tech Terms Managed Service Provider Cost Management Regulation Vulnerabilities Bring Your Own Device WiFi Outlook Gaming Console Physical Security Data loss HIPAA Troubleshooting HP Analytics Router Content Filtering Managed IT Scalability Phone System Live Streaming Hiring/Firing Employer Employee Relationship Touchscreen Employee-Employer Relationship Tablet Botnet VPN Certification Streaming Media Reporting Cryptocurrency Technology Tips Hybrid Cloud Telephone Systems Data Protection Managed Service Video Games Google Maps Files Windows 10 Presentation Fun Server Management VoIP Environment Google Drive Lithium-ion battery Augmented Reality Windows 7 Paste File Sharing Ink IT Support Wireless Technology User Tip 5G IBM Virtualization Autocorrect Managed IT Services Spam Blocking User Security Hacker Tip of the week Search Scheduling Machine Learning Customer Relationship Management Server Competition Big Data Chrome OS Business Technology IP Address Emoji G Suite Remote Computing Instagram Telecommute Customer Service Samsung Quick Tips Conferencing Money Wearables eCommerce Mobile Security Mobile Office Hosted Solution Laptop Printing Domains Telecommuting Unified Communications Online Shopping Operating System Network Attached Storage Copy Paper Public Speaking Millennials

Newsletter Sign Up