888.678.7282    Get SUPPORT

Strata Information Technology Blog

How Managed IT Depends on Remote Monitoring and Management

How Managed IT Depends on Remote Monitoring and Management

Let’s face facts - you went into business to serve a need that you saw the market lacking. What you didn’t do is go into business to repeatedly have to shift your focus and fix whatever was going wrong with the technology you require to serve that need effectively. Many businesses are in the same boat, which is why managed service providers like us offer remote monitoring and management services.

Managed Services in A Nutshell
If your business uses technology, there will come a time when it will require some kind of service or maintenance in order to remain operational. There are two ways that this can be approached.

The first way is the more traditional “use it until it breaks, then have it fixed or replaced” option. Referred to as break/fix, this approach admittedly works, but at the very high cost of lost productivity and maintenance visit fees. However, thanks to improvements in technology, we now have access to another option.

This option, managed services, utilizes the tech we have today to monitor a system for issues instead of waiting for one to show itself and disrupt business processes. This approach also has the added benefit of mostly eliminating unexpected fees, as it instead utilizes a consistent (and budget-able) recurring monthly cost.

What RMM Has to Do With It
Remote monitoring and maintenance is basically the reason that managed IT is able to exist as we know it today. The whole idea of managed services is that we, the managed service provider, are responsible for keeping your network and solutions up and ready for you to use. RMM allows us to do so without physically coming to your location and disrupting your users. This, in turn, creates quite a few benefits for you:

  • Like we said, your users are going to have minimal disruptions. You’re already losing productivity, why would we make it worse by barging in and causing a scene? By using our remote capabilities, we can usually solve the problem without an in-office visit.
  • We can also resolve your issues much faster. Since there is no travel involved, you won’t have to wait for nearly as long to have your solutions seen to. As a result, you can get back on track and make money quicker.
  • Finally, we can solve problems without you knowing you had them. So far, we’ve mainly focused on the maintenance aspect of RMM, but we can’t sell the monitoring aspect short. If a threat or impending issue pops up, we’ll know, and we’ll get right to work resolving it for you.

Of course, an MSP like Strata Information Technology can do a lot more to assist your business with the IT you rely on. To learn more about what we do, read some of our other blogs, and call us at 888.678.7282 to speak to one of our IT professionals.

Turning a Profit, the MSP Way
Intro to Your Tech: Zero-Day
 

Comments

No comments made yet. Be the first to submit a comment
Already Registered? Login Here
Guest
Monday, March 18 2019
If you'd like to register, please fill in the username, password and name fields.

Captcha Image

Mobile? Grab this Article!

QR-Code dieser Seite

Tag Cloud

Tip of the Week Security Business Computing Technology Best Practices Privacy Managed IT Services Cloud Network Security Internet Malware Hackers Cybersecurity Microsoft Communications User Tips Passwords Data Software Productivity Business Management Outsourced IT Ransomware Backup Tech Term VoIP Email Communication Efficiency Smartphones IT Support Windows 10 IT Services Alert Google Business Productivity Hardware Small Business Data Recovery Browser Users Innovation Network Social Media Data Backup Mobile Device Smartphone Holiday Phishing Cloud Computing Microsoft Office Collaboration Save Money Hosted Solutions Access Control Mobile Devices Internet of Things Business Continuity Apps Android App Data Breach Bandwidth Vulnerability Office 365 Twitter Miscellaneous Saving Money Workplace Tips Wi-Fi Blockchain Law Enforcement Computer Applications Facebook Employer-Employee Relationship Networking Remote Monitoring Scam Patch Management Cybercrime Workers Government Personal Information Settings Excel Compliance BDR Company Culture Wireless Politics Mobile Device Management Virus Antivirus Windows Word Virtual Assistant Data Security Computers Paperless Office How To Marketing Medical IT Entertainment Education Recovery Managing Stress Maintenance Password Vendor Management Retail Remote Monitoring and Management Information Website Office BYOD Connectivity Spam Managed IT Service Automation Chrome SaaS Dark Web Scalability Cortana Phone System Lead Generation Regulation Vulnerabilities Comparison Outlook Streaming Media Two-factor Authentication Emergency Telephony Healthcare Technology Tips Hybrid Cloud Unified Threat Management Troubleshooting Video Games Google Maps Staff RAM Worker Apple Touchscreen Document Management Database IaaS Managed Service Provider Cost Management Certification Credit Cards News Reporting Cryptocurrency Television Information Technology Managed IT Multi-Factor Security Specifications Managed Service Downloads Tech Support Licensing Voice over IP Plug-In Backup and Disaster Recovery Cables Smart Technology Botnet VPN Email Management VoIPMyths Hiring/Firing Staffing Employer Employee Relationship Websites Microsoft Teams Printer Safety iPhone Microsoft Office 365 Tactics HaaS Printer Server Mobility Battery Gadget Data Management Telephone System WannaCry e-waste Biometrics Encryption The Internet of Things Profitability Artificial Intelligence Trends Automobile Gadgets Budget Travel Proactive IT E-Commerce SSD Voice over Internet Protocol Business Intelligence Sales VoIPSavings IT budget PowerPoint Training Synergy WiFi Authentication Digital Internet Explorer Cleaning Printers Physical Security A.I. Current Events Shortcut Yahoo HIPAA GDPR Time Management disposal Leadership Access Router Content Filtering Eliminating Downtime Live Streaming Payment Inventory Tablet Update IT Management Sports Files Security Cameras Dongle Telephone Systems Data Protection Authorization Edge Threat Computer Care Hard Drives Movies Net Neutrality DDoS CrashOverride Remote Support Hard Drive Storage Spyware Value Upgrade Gmail Wireless Internet WhatsApp Wireless Charging instant Messaging Amazon Disaster Recovery Knowledge Technology Efficiently Tech Terms Bring Your Own Device Dark Data Remote Control Gaming Console Avoiding Downtime Data loss Processors Error HP Analytics Help Desk Samsung Operating System Money Public Speaking Network Attached Storage Copy Presentation Spam Blocking User Security Paper Windows 10 Lithium-ion battery Tip of the week VoIP Environment Augmented Reality Server Management Paste Wireless Technology 5G Business Technology Ink IBM Remote Computing Hacker Windows 7 Fun Conferencing eCommerce Managed IT Services Competition Customer Relationship Management Telecommuting IP Address Big Data Machine Learning Virtualization Online Shopping Autocorrect Customer Service Millennials G Suite Telecommute Mobile Office Chrome OS Search Scheduling Server Mobile Security Domains Google Drive IT Support Wearables Hosted Solution Emoji File Sharing Quick Tips Laptop Printing Unified Communications Instagram User Tip

Newsletter Sign Up