888.678.7282    Get SUPPORT

Strata Information Technology Blog

How Managed IT Depends on Remote Monitoring and Management

How Managed IT Depends on Remote Monitoring and Management

Let’s face facts - you went into business to serve a need that you saw the market lacking. What you didn’t do is go into business to repeatedly have to shift your focus and fix whatever was going wrong with the technology you require to serve that need effectively. Many businesses are in the same boat, which is why managed service providers like us offer remote monitoring and management services.

Managed Services in A Nutshell
If your business uses technology, there will come a time when it will require some kind of service or maintenance in order to remain operational. There are two ways that this can be approached.

The first way is the more traditional “use it until it breaks, then have it fixed or replaced” option. Referred to as break/fix, this approach admittedly works, but at the very high cost of lost productivity and maintenance visit fees. However, thanks to improvements in technology, we now have access to another option.

This option, managed services, utilizes the tech we have today to monitor a system for issues instead of waiting for one to show itself and disrupt business processes. This approach also has the added benefit of mostly eliminating unexpected fees, as it instead utilizes a consistent (and budget-able) recurring monthly cost.

What RMM Has to Do With It
Remote monitoring and maintenance is basically the reason that managed IT is able to exist as we know it today. The whole idea of managed services is that we, the managed service provider, are responsible for keeping your network and solutions up and ready for you to use. RMM allows us to do so without physically coming to your location and disrupting your users. This, in turn, creates quite a few benefits for you:

  • Like we said, your users are going to have minimal disruptions. You’re already losing productivity, why would we make it worse by barging in and causing a scene? By using our remote capabilities, we can usually solve the problem without an in-office visit.
  • We can also resolve your issues much faster. Since there is no travel involved, you won’t have to wait for nearly as long to have your solutions seen to. As a result, you can get back on track and make money quicker.
  • Finally, we can solve problems without you knowing you had them. So far, we’ve mainly focused on the maintenance aspect of RMM, but we can’t sell the monitoring aspect short. If a threat or impending issue pops up, we’ll know, and we’ll get right to work resolving it for you.

Of course, an MSP like Strata Information Technology can do a lot more to assist your business with the IT you rely on. To learn more about what we do, read some of our other blogs, and call us at 888.678.7282 to speak to one of our IT professionals.

Turning a Profit, the MSP Way
Intro to Your Tech: Zero-Day


No comments made yet. Be the first to submit a comment
Already Registered? Login Here
Wednesday, January 16 2019
If you'd like to register, please fill in the username, password and name fields.

Captcha Image

Mobile? Grab this Article!

QR-Code dieser Seite

Tag Cloud

Tip of the Week Security Technology Business Computing Best Practices Managed IT Services Privacy Cloud Network Security Malware Internet Hackers Cybersecurity Communications Tech Term Ransomware User Tips Backup Microsoft Business Management Software Productivity Outsourced IT IT Support VoIP Passwords Efficiency Productivity Smartphones Alert IT Services Email Communication Data Recovery Data Small Business Network Google Data Backup Browser Social Media Business Hardware Windows 10 Phishing Holiday Cloud Computing Microsoft Office Save Money Users Hosted Solutions Mobile Device Smartphone Data Breach Collaboration Android Apps App Bandwidth Vulnerability Twitter Internet of Things Business Continuity Miscellaneous Saving Money Access Control Workers Wi-Fi BDR Computer Employer-Employee Relationship Workplace Tips Excel Remote Monitoring Scam Blockchain Company Culture Politics Cybercrime Compliance Patch Management Government Settings Innovation Office 365 Networking Applications Wireless Law Enforcement Mobile Device Management Retail Office How To Remote Monitoring and Management Personal Information BYOD Education Vendor Management Automation Marketing SaaS Computers Windows Website Managed IT Service Managing Stress Dark Web Chrome Facebook Entertainment Virus Information Spam Recovery Antivirus Maintenance Password Word Connectivity Mobile Devices Virtual Assistant Two-factor Authentication Email Management Training Licensing Voice over IP Bring Your Own Device Authentication Encryption iPhone HP Eliminating Downtime Battery Data Management Data loss GDPR Computer Care Update Net Neutrality CrashOverride Automobile Streaming Media Telephone System WannaCry Tech Support Sales Security Cameras Disaster Recovery Synergy Travel Technology Tips Hybrid Cloud Authorization WiFi Document Management Database Wireless Internet Safety Yahoo Physical Security Staff RAM Storage Gaming Console Technology Efficiently Router Content Filtering Downloads The Internet of Things Analytics HIPAA Gadgets Budget Scalability Phone System Hard Drives Tablet Live Streaming Backup and Disaster Recovery Cables Google Maps Telephone Systems Data Protection Paperless Office Tactics Help Desk DDoS Files Websites Microsoft Teams Error Video Games e-waste Outlook Worker Gmail Artificial Intelligence Trends Regulation IaaS Remote Support Hard Drive Credit Cards Avoiding Downtime Knowledge IT budget PowerPoint Television Information Technology Dark Data WhatsApp Wireless Charging SSD Voice over Internet Protocol Troubleshooting Staffing Remote Control Digital Internet Explorer Certification Smart Technology Touchscreen Processors disposal Managed Service Printer Cortana A.I. Reporting Upgrade HaaS Printer Server Gadget Comparison IT Management Sports Plug-In Biometrics Unified Threat Management Lead Generation Inventory VoIPMyths Managed Service Provider Cost Management Edge Threat Mobility Business Intelligence Emergency Telephony Dongle Microsoft Office 365 Apple Spyware Value Profitability Movies Medical IT Cleaning Printers Managed IT VoIPSavings Current Events Shortcut Hiring/Firing Employer Employee Relationship Multi-Factor Security Specifications Tech Terms Proactive IT Leadership Access Botnet VPN News Amazon Business Technology Laptop Printing Presentation Lithium-ion battery Remote Computing Unified Communications Fun Conferencing Network Attached Storage Augmented Reality Operating System Paper Wireless Technology 5G eCommerce Hosted Solution Telecommuting IBM Hacker Virtualization Server Management Autocorrect Environment Ink Wearables Online Shopping Quick Tips Search Scheduling Competition Copy Millennials Customer Relationship Management IP Address Windows 10 Server Big Data VoIP Google Drive Healthcare Emoji Instagram File Sharing Paste IT Support Customer Service Mobile Office Samsung User Tip Machine Learning Money Domains Managed IT Services Spam Blocking User Security G Suite Tip of the week Telecommute Public Speaking Mobile Security

Newsletter Sign Up