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Strata Information Technology Blog

Strata Information Technology has been serving the Encino area since 2007, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Information Technology Can Be Used to Improve the Customer Experience

Information Technology Can Be Used to Improve the Customer Experience

The people who make use of your products or services, be they clients or customers, are the ones who keep your business afloat. Therefore, you must do your part to ensure that they are happy and satisfied with your business. Thankfully, the right technology can make doing such a thing much easier. Let’s explore some of the opportunities your business has to improve the customer experience through the use of innovative IT solutions.

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A Rant About Why It’s Important to Lock Your Computer

A Rant About Why It’s Important to Lock Your Computer

When it comes to network security, there is a lot that can go wrong for your business and countless solutions that you can implement to combat them. However, there are small practices that you can implement on a daily basis to improve security as a whole, so if your collective staff can implement this one easy trick, you might be surprised by how beneficial it can be for your network’s security. This practice? Locking your computer.

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What You Should Know When Disposing of Connected Devices

What You Should Know When Disposing of Connected Devices

Unfortunately, technology does not last forever, and today’s culture of upgrades means that users of smartphones and other devices are constantly updating even when they don’t need to. This practice can extend to businesses, too. Businesses need to have a strategy in place that they can use when it is time to upgrade from older devices, including the way that you dispose of them. Here is how you can effectively dispose of your older connected devices without sacrificing the environment and your data privacy/security.

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Going Paperless Offers Tons of Value for Small Businesses

Going Paperless Offers Tons of Value for Small Businesses

Paper documents have always been a major part of doing business, whether it’s signing contracts between you and your clients or employee paperwork from when you make new hires. The thing with paper documents, however, is that they can take up a ton of space in filing cabinets, and depending on your habits, they can quickly become unorganized.

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How to Get Control of Your Inbox

How to Get Control of Your Inbox

As you read this sentence, think about the current state of your email inbox. Is it clean and crisp with only a handful of new emails on a daily basis, or is it an entangled mess filled with hundreds (or even thousands) of unread and often unimportant emails? If it’s the latter, you’re in luck; we’ve got some tips to help you finally get a grip on your email inbox.

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How to Make the Most of Your Business’ Communications, Here and Now

How to Make the Most of Your Business’ Communications, Here and Now

Business communications have seen some significant changes, particularly with recent events being what they have been. Instead of your team members having the opportunity to simply turn to one another in the office, there are now added hoops that they must jump through. Let’s go into how your internal and external communications should adjust to meet these changes.

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Automation Can Bring a Lot of Business Benefits, with Few Tradeoffs

Automation Can Bring a Lot of Business Benefits, with Few Tradeoffs

The most successful businesses are those that are always seeking to improve what they offer—oftentimes, taking a successful element and simply making it more efficient to deliver. In the past, this basically meant that businesses needed to have their employees work more quickly. However, today’s improved technology and the automation that it makes possible have delivered a much more consistent option.

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How to Count Down to Beneficial Data Redundancy

How to Count Down to Beneficial Data Redundancy

A business’ data needs to be considered a priority, which means that its protection should be prioritized accordingly. One facet of doing so is maintaining a backup with a strategy in compliance to best practices. To accomplish this, your backup should feature something that isn’t often considered a benefit: redundancy.

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Secure Your Data with Backup and Disaster Recovery

Secure Your Data with Backup and Disaster Recovery

Part of being a successful entrepreneur is having a positive mental attitude. After all, pessimists wouldn’t make it far. Stats, however, tell a story regardless of a business owner’s perception.  Statistically, most businesses will have to deal with some sort of “disaster”. That is: a situation where your business will be very much at risk. For this reason, we recommend BDR.

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Tip of the Week: How to Avoid Losing Your Tech While Out and About

Tip of the Week: How to Avoid Losing Your Tech While Out and About

Even before the COVID-19 pandemic forced many businesses into implementing remote operations, such work had been rising in popularity for a while. As a result, this only makes it more important to consider remote work as an option, particularly as the need to socially distance remains pressing.

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What Are “Best Practices,” Anyways?

What Are “Best Practices,” Anyways?

We talk a lot—a lot—about “best practices” regarding IT and technology. However, it has come to our attention that not a lot of people necessarily know what this means, especially when it comes from an MSP. We wanted to take a few moments and go over what best practices are, and why it is important that they have a presence in your business’ IT.

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Non-Technical Solutions for Team Collaboration

Non-Technical Solutions for Team Collaboration

There is no denying that “collaboration” is one of the biggest business buzzwords right now… and for good reason, since it is a prerequisite for any business seeking to compete in its market. Let’s take a different tack than we usually would and consider some of the non-technical elements your business needs to incorporate to encourage collaborative work.

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What Your Team Needs in Order to Collaborate

What Your Team Needs in Order to Collaborate

Collaboration is widely accepted as a “must-have” in the current, connected business environment… at least, for any organization that wants to remain competitive. Let’s take a few moments and consider what needs to be present for any collaborative efforts to be successful, and the skills you should work to develop in your team members to enhance their capacity for cooperation.

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Essential Technologies to Support Remote Learning

Essential Technologies to Support Remote Learning

As the summer of 2020 ends, kids are preparing to go back to school… albeit in a much different way than any of us have ever experienced. Instead of going to stores and picking out folders and pencil cases and binders, a lot of kids are hunkering down at home and preparing to learn remotely.

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Reviewing the Best Practices of Good Mobile Device Management

Reviewing the Best Practices of Good Mobile Device Management

With Bring Your Own Device and other more mobile tools becoming more and more common (especially with the number of people working from home right now) the ability for a business to retain control of their technology and their data is critical. To accomplish this, Mobile Device Management is an indispensable tool.

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For the SMB Returning to Work

For the SMB Returning to Work

Many states’ stay-at-home orders that are/were designed to mitigate the spread of the COVID-19 virus are now lapsing all over the U.S. As a result, business owners are re-opening their doors to a great deal of uncertainty. We have put together this guide to help the business owner understand that, even though you’ve finally been given the go-ahead, you have a responsibility to keep your staff and customers safe.

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Should You Really Trust Your Staff?

Should You Really Trust Your Staff?

In a word, yes.

While that answer may seem insufficient for such a broad question, you truly should, and there are many reasons why. Let’s get right into how trusting your staff can bring your business and its operations some significant benefits.

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How to Reduce Your Business’ Use of Paper

How to Reduce Your Business’ Use of Paper

While there are plenty of ways that a business can cut costs in the long term, one very effective way that this can be accomplished is by adopting more paperless solutions and printing less. As an added bonus, these solutions are also better for the environment as a whole, as they reduce the amount of resources being expended to do business. Let’s go over a few ways that you could cut back on your business’ paper expenditures over time.

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In the Face of All That’s Happening, Backup is All the More Important

In the Face of All That’s Happening, Backup is All the More Important

Tomorrow is World Backup Day, which--considering the current business climate as the coronavirus pandemic rages on--seems only too appropriate. Let’s discuss why times like these make it only too clear how critical a business continuity strategy is, especially when supported by the right backup solution.

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Data Recovery Isn’t Exclusive to Disaster Events

Data Recovery Isn’t Exclusive to Disaster Events

Data recovery is more a strategy than a solution. You first need to keep a regular backup to ensure that you aren’t losing large chunks of productivity. Then, you need to have a strategy to efficiently recover data if it is corrupted, lost, or stolen. Today, we’ll talk a little bit about some situations that businesses run into that would spark data recovery.

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