888.678.7282    Get SUPPORT

Strata Information Technology Blog

Businesses Thrive with Dedicated Proactive Maintenance

Businesses Thrive with Dedicated Proactive Maintenance

Managed IT service is a great way for the small business to save money on their IT support costs while still getting the coverage they need. One of the ways that an MSP is able to keep their costs down is by proactive maintenance. If an MSP had to fix every computer problem a company had after it became a problem, the service would largely be untenable for the small business. Today, we look at the proactive maintenance feature of our IT management strategy and how our clients save a lot of money as a result.

What is Proactive Maintenance?
The term proactive maintenance suggests that we fix things before they need fixing. In essence this is true. Computer components and networks are complex structures, and give off a great deal of information that, if you know what to look for, can be of great benefit to an organization’s ability to sustain productivity. Aside from this, a proactive strategy to anything can bring the benefit of foresight. This rings doubly true for a computing infrastructure. The more informed you are about the potential issues any IT infrastructure could have, the better you can be about mitigating the resulting problem altogether.

The proactive approach to IT support begins as soon as you start a managed IT services agreement. Our technicians, who are all certified and trained to leverage automated options in our monitoring program to find even the smallest issue. In doing so, issues don’t become problems. By alleviating issues before they can hinder operational efficiency, a business can be more productive, and therefore more profitable.

The Cost of Downtime
To best understand what effect downtime can have on a business, you have to first understand what it actually costs your business. There are all types of downtime calculators online, but the simplest way to think about it is the money you are spending for your employees to work, your utility costs, the money you spend maintaining your business, all of that, you have to add to how much you are losing out in revenue by having these people not work. The number comes back much bigger than you’d imagine.

By helping your organization virtually eliminate downtime induced by hardware and network problems, Strata Information Technology’s service actually pays for itself very quickly. There aren’t as many services out there that can provide that kind of ROI that fast.

How Does Proactive Maintenance Work?
The proactive maintenance system that we utilize works through a Remote Monitoring and Management tool. Essentially, our software crawls your network and infrastructure for inconsistencies. It does this constantly. Whenever something comes up that isn’t quite right, our technicians will use their considerable expertise to fix the issue well before it can cause any problem. In the event that there is a critical failure, we are already ahead of it, making the situation known immediately. Some reasons for critical equipment problems include:

  • Operator misuse: When equipment isn’t used properly, it can have a big effect on the hardware issue.
  • Skipped maintenance: When an IT department is overextended, it can look to save time by neglecting some standard maintenance.
  • Unusually heavy utilization: Like humans, when machines are asked to work hard for extended periods of time, they risk breaking down faster.
  • Faulty replacement parts: When parts are swapped out, they may work for a time, but after a while, they cause the system they are working in to prematurely fail.
  • End of lifecycle: While you can extend most equipment with solid maintenance, eventually, like everything else, it fails.

Monitoring systems for signs of issues can go a long way toward getting the most out of all of your equipment. For more information about proactive maintenance and what Strata Information Technology can do to reduce your organization’s downtime, call us today at 888.678.7282.

The Nigelthorn Malware is a Lot Less Friendly than...
Intro to Your Tech: Plug-In


No comments made yet. Be the first to submit a comment
Already Registered? Login Here
Tuesday, October 23 2018
If you'd like to register, please fill in the username, password and name fields.

Captcha Image

Mobile? Grab this Article!

QR-Code dieser Seite

Tag Cloud

Tip of the Week Security Business Computing Technology Managed IT Services Privacy Cloud Best Practices Cybersecurity Network Security Internet Malware Communications Hackers Tech Term Backup VoIP Ransomware Outsourced IT Smartphones Productivity Alert Microsoft Passwords Software Browser Business Management Social Media Business IT Support Communication Google User Tips Efficiency Save Money Hosted Solutions Windows 10 Hardware Email Data Small Business Phishing Productivity Data Backup App Data Recovery Cloud Computing Internet of Things Users Bandwidth Miscellaneous Twitter Saving Money Vulnerability Smartphone Data Breach IT Services Network Microsoft Office Android BDR Remote Monitoring Scam Politics Office 365 Workplace Tips Cybercrime Innovation Government Blockchain Compliance Patch Management Business Continuity Settings Mobile Device Management Computer Law Enforcement Workers Mobile Device Access Control Collaboration Apps Excel Employer-Employee Relationship Company Culture How To SaaS Vendor Management Website Windows Applications Spam Computers Facebook Entertainment Recovery Wi-Fi Maintenance Password Managed IT Service Networking Managing Stress Chrome Antivirus Dark Web Virus Retail Office Holiday Word Personal Information Virtual Assistant Marketing Automation Education Bring Your Own Device GDPR iPhone Synergy Analytics Remote Monitoring and Management Telephone System WannaCry Scalability Phone System HP Yahoo Update Data loss Travel Video Games Google Maps Authorization Sales Streaming Media Technology Tips Hybrid Cloud Hard Drives Storage WiFi Worker Physical Security IaaS HIPAA Credit Cards Document Management Database DDoS Technology Efficiently Router Content Filtering Television Information Technology Staff RAM Live Streaming Staffing Tablet Smart Technology Downloads Wireless Backup and Disaster Recovery Cables Avoiding Downtime Error Telephone Systems Data Protection Printer Dark Data Files HaaS Printer Server Regulation Remote Support Hard Drive Gadget Paperless Office Tactics Outlook Gmail Biometrics Websites Microsoft Teams WhatsApp Wireless Charging Mobile Devices e-waste Cortana Troubleshooting Knowledge Business Intelligence Artificial Intelligence Trends Cleaning Printers SSD Voice over Internet Protocol Touchscreen Remote Control Two-factor Authentication IT budget PowerPoint Unified Threat Management Managed Service Provider Cost Management Reporting Processors Current Events Shortcut Digital Internet Explorer Leadership Access Plug-In Lead Generation disposal VoIPMyths Comparison A.I. Managed IT Computer Care Inventory Information Hiring/Firing Employer Employee Relationship Microsoft Office 365 Tech Support IT Management Sports Botnet VPN Emergency Telephony Safety Dongle Medical IT Apple Net Neutrality CrashOverride Edge Threat BYOD Encryption Proactive IT News The Internet of Things Spyware Value Battery Data Management VoIPSavings Multi-Factor Security Specifications Disaster Recovery Movies Licensing Voice over IP Gaming Console Amazon Automobile Authentication Email Management Gadgets Budget Tech Terms Connectivity Competition Customer Relationship Management Laptop Printing Remote Computing Big Data Conferencing IP Address Unified Communications eCommerce Operating System Virtualization Copy Network Attached Storage Autocorrect Windows 10 Customer Service Paper Telecommuting Search Scheduling VoIP Upgrade Mobile Office Online Shopping Domains Environment Server Quick Tips Paste Server Management Ink Emoji Millennials Instagram Managed IT Services Public Speaking Samsung Google Drive Money Presentation File Sharing IT Support Managed Service User Tip Lithium-ion battery Augmented Reality Machine Learning Wireless Technology 5G Spam Blocking User Security G Suite IBM Tip of the week Hacker Telecommute Fun Mobile Security Business Technology Hosted Solution

Newsletter Sign Up