Server Support

You too can have a fully trained, fully staffed IT department working for your small business. A server performs a central role in the management and delivery of your business, from information processing to production. It is essential to obtain services which are specifically suited for the upkeep and support of servers. From 24/7 monitoring to security checks, server tuning and management, our support will keep your business running at optimal performance.
Server Monitoring
Our Server administration provides services such as: routine user and group administration, setting up individual home directories and shares, configuring printers, sending messages to users, start/stop a service or a process and change properties. Our server support package includes:
On-Demand
Level I
Level II
Level III
Support
Unlimited Phone Support
Unlimited Remote Control Support
Emergency After Hours Support
(6pm-8am M-F, Sat/Sun)
Unlimited On-Site Support
Maintenance
24/7 Monitoring & Reporting
Server Optimization & Management
Event Log Monitoring
Log File Maintenance
Server Process & Drive Space
Monitoring
Security
User Account Administration
File Sharing Permission
Administration
Security Administration
Virus Definition & Prevention
OS Support
Windows
Linux (RedHat, CentOS, Suse)
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Server Applications
Exchange Maintenance &
Administration
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SQL Database
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Line of Business Application
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Our Server preventive maintenance services include regular maintenance of a the server. Services included under this are: cleaning up Internet debris and temp files once a week, update for latest antivirus signature everyday, weekly repair of registry and spyware removal and patch assessment and deployment of critical patches on each server on weekly basis.
Preventive Maintenance
You are kept informed on each and every action that is taken on your IT Assets including monthly reporting on Asset inventory, Asset change configuration, and details of preventive maintenance carried out on each asset including Trouble Tickets raised by end users and actions taken to resolve them.
Security Patch Management